Frequently asked questions
What is Consistency?
Consistency is a visual site builder. You build with blocks, edit content directly, and publish the result without writing custom code.
How do I publish my site?
Click <strong>Save</strong> in the command bar at the bottom of the builder. Consistency republishes your current site to its live URL.
Can I use my own domain?
Yes. Paid plans support custom domains. Connect one you already own, or buy one through Consistency, then verify it and wait for SSL to finish provisioning.
What happens if I cancel a paid plan?
Your site can stay live on its built-in <code>.c9y.site</code> address, but paid features such as custom domains depend on an active paid plan.
How do refunds work?
Consistency does not advertise a blanket money-back promise. If a material issue caused by us prevents normal use, contact support and we will review the case under our published legal terms.
Where can I get help?
Start with <a href="/help">Help</a> for step-by-step guides, or email <a href="mailto:[email protected]">[email protected]</a> if you need support from us directly.